Branded links in SMS notifications

Currently, product links in back-in-stock SMS notifications are automatically shortened using a generic, non-branded domain. This can create a disconnect for customers, as the link doesn't reflect the merchant's brand. It can reduce trust and may cause some customers to hesitate before clicking, potentially lowering the effectiveness of the notification.

This request is to provide merchants with more control over the links sent in SMS messages. Ideally, there would be an option to either use a branded short domain for the links or use the original, full-length product URL instead of a shortened one.

Implementing this feature would significantly improve brand consistency and customer trust, leading to a more professional and effective SMS notification experience. If you would also find this feature valuable for your store, please upvote this request!

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Upvoters
Status

Open

Board

Notify Me! Feature Requests

Date

11 months ago

Author

Daniel Yarrington

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